We are currently hiring for an Inbound Call Center representative.
As the Call Center Representative you will be responsible for building and maintain a professional relationship with stores you are assigned to contact weekly. Managing time wisely to maintain consistent work flow. Be knowledgeable of products available to each customer. Up sale and educate store management on products available. Be willing to assist other call center staff members, when necessary. Be willing to assist warehouse staff or sales staff members (i.e., Automatic distributions or special promotions). Maintain a cohesive work environment with co-workers and upper management. Maintain good time management and attendance. Computer knowledge is a must. (QuickBooks, outlook, excel and word) Proper telephone etiquette. Ability to operate a multiline phone system as well as a self-start and manage time wisely. Previous Call Center experience, able to sit for long periods of time.
Ability to lift over 50 lbs. preferred, but not required.
Ability to work in a fast pace environment. Applicants must be able to pass a drug screen and criminal background check.